Fair Use Policy
Last Updated: January 2025
1. Purpose and Scope
Our Fair Use Policy is designed to maintain the integrity, availability, and performance of our network infrastructure, ensuring an optimal experience for all hosting service customers. This policy specifically addresses data usage and outgoing bandwidth consumption to promote fair and responsible service utilization.
Policy Objectives
- Maintain optimal network performance for all customers
- Ensure fair resource distribution across shared infrastructure
- Prevent service degradation caused by excessive resource consumption
- Support legitimate business operations within reasonable parameters
2. Bandwidth Usage Guidelines
Customers are permitted to utilize the available bandwidth of their dedicated server or VPS within reasonable limits that support legitimate service purposes. These purposes include:
Website Hosting
Standard web traffic, content delivery, and dynamic page serving
Application Support
API services, SaaS platforms, and business applications
Email Traffic Management
Business email, transactional messages, and notifications
Standard Operations
Database replication, backups, and legitimate data transfers
3. Reasonable Use Principles
The policy emphasizes the following core principles:
Outgoing Bandwidth
Outgoing bandwidth usage is subject to fair use monitoring to ensure network stability. While we provide generous allocations, excessive usage that impacts other customers may be subject to review and potential throttling.
Incoming Traffic
Incoming traffic remains fully unmetered and free of charge. There are no restrictions on inbound bandwidth consumption.
Prohibited Usage
Excessive bandwidth consumption that potentially disrupts service for other users is strictly prohibited. This includes but is not limited to continuous line-rate saturation, torrent seeding at scale, and unauthorized commercial CDN operations.
4. Bandwidth Consumption Parameters
We reserve the right to continuously monitor data usage across all hosted services to ensure strict compliance with our Fair Use Policy. This monitoring helps us:
- Identify potential misuse: Detect patterns inconsistent with legitimate business operations
- Protect network performance: Prevent individual services from monopolizing shared resources
- Maintain service quality: Ensure consistent performance across our entire customer base
- Optimize infrastructure: Plan capacity expansion based on genuine usage trends
5. Resource Usage Standards
5.1 CPU and Memory
VPS plans allocate specific CPU cores and RAM. Fair use means:
- Using resources within your allocated limits
- Avoiding sustained 100% CPU usage without upgrading to appropriate tier
- Not running processes that degrade host node performance for other customers
- Cryptocurrency mining requires explicit written authorization
5.2 Storage and IOPS
Storage is allocated per plan specifications. Fair use includes:
- Active data for running applications and websites
- Reasonable log retention (recommended 30-90 days)
- Temporary build and cache files with regular cleanup
- Avoiding sustained maximum IOPS that impact shared storage systems
6. Monitoring and Enforcement
We maintain continuous oversight of our network infrastructure to ensure compliance with our Fair Use Policy and to maintain optimal service quality for all customers.
Usage Monitoring
Our monitoring systems actively track bandwidth usage and system performance to identify any potential violations of our Fair Use Policy. This proactive approach helps us maintain service quality and prevent disruptions.
What We Monitor
- Outbound bandwidth consumption and patterns
- Network flow analysis (metadata only, not content)
- Host node resource utilization and performance metrics
- Automated alerts for resource anomalies and excessive usage
7. Breach Response Mechanisms
In instances of policy violation, we may implement the following corrective actions:
Warning Notice
Email notification with usage details and 48-hour remediation period to address the issue
Bandwidth Limitation
Temporary throttling of outbound traffic to protect network performance for other customers
Upgrade Recommendation
Suggestion to move to a more appropriate plan tier or dedicated infrastructure
Service Suspension or Termination
For severe, repeated, or willful violations that impact service quality for other customers
8. Commitment to Fair Service
Our Fair Use Policy is not intended to restrict legitimate business operations but to ensure a balanced, high-performance hosting environment that serves the collective interests of our customer community.
We Are Here to Help
If you consistently exceed fair use limits, we'll work with you to:
- Identify optimization opportunities for your applications
- Recommend appropriate plan upgrades or infrastructure changes
- Design custom solutions for high-resource or bandwidth-intensive needs
- Provide transparent pricing for additional resources or dedicated capacity
9. Contact Us
Questions about fair use or your resource usage?
Email: support@fluxorus.com
We're here to help you find the right solution for your needs.