Data Processing Agreement

1. Introduction

This Data Processing Agreement ("DPA") forms part of the Terms of Service between you ("Customer") and Fluxorus Networks, LLC ("Fluxorus") regarding processing of personal data.

2. Definitions

• Personal Data: Information relating to an identified or identifiable person
• Processing: Any operation on personal data
• Data Subject: An identified or identifiable person
• Sub-processor: Third party engaged by Fluxorus

3. Scope and Purpose

Fluxorus processes data to provide infrastructure services, support, billing, and security monitoring.

4. Customer Obligations

• Ensure lawful basis for processing
• Provide clear processing instructions
• Comply with data protection laws
• Obtain necessary consents

5. Fluxorus Obligations

• Process data per customer instructions
• Ensure personnel confidentiality
• Implement security measures
• Assist with data subject requests
• Notify of data breaches promptly

6. Security Measures

• Encryption (TLS 1.2+, AES-256)
• Access controls and authentication
• Regular security audits
• Intrusion detection systems
• Physical security at data centers

7. Sub-processors

Current sub-processors include payment processors, cloud providers, and email services. Customers notified of changes with 30 days notice.

8. Data Subject Rights

Fluxorus assists with data subject requests for access, rectification, erasure, restriction, portability, and objection.

9. Data Breach Notification

Fluxorus notifies customers within 72 hours of discovering a breach with details and remediation steps.

10. Contact Information

Data Protection Officer:
Email: dpo@fluxorus.com
Privacy: privacy@fluxorus.com