Privacy Policy

1. Introduction

Fluxorus Networks, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

• Account information (name, email address, billing address)
• Payment information (processed securely through third-party payment processors)
• Contact details for support and communications
• Identity verification documents (when required)

2.2 Technical Information

• IP addresses and connection logs
• Device and browser information
• Usage data and service metrics
• Server configuration and resource utilization

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send administrative and service-related communications
• Respond to customer support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address security incidents and fraud
• Comply with legal obligations and enforce our policies

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (payment processors, hosting providers)
• Law enforcement when required by law or to protect our rights
• Business partners with your explicit consent
• Affiliated companies within our corporate structure

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained for active accounts and for a reasonable period after account closure.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at privacy@fluxorus.com
Fluxorus Networks, LLC

9. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten") in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our lawful basis for processing includes: contract performance, legal compliance, legitimate interests, and consent where applicable.